Before you submit your claim, have the following documents ready:
1.
To submit your claim for orthodontic treatment, you will need a completed Index of Orthodontic Treatment Need (IOTN) form, which you can download below.
2.
DeCare Dental Policy Number
(Can be found by logging into your online DeCare account and viewing your policy documents)
3.
Itemised Dentist Receipt
4.
Bank Account Details
If you have submitted a claim previously, you do not need to submit your bank account details again.
If you require any assistance using this service, please feel free to reach out to our Customer Service team on:
Mon-Thur 8:30am to 5pm, Fri 8:30am to 4pm
