We understand that dental care can be expensive, which is why we’ve designed our direct payment dental service to make it easier on your pocket. When you visit any dentist within our Direct Pay Network, your claim will be handled by your dental surgery on your behalf.

Here is how our service works:

Getting Started

Before scheduling your appointment, give DeCare a call (094 937 8608) to confirm your coverage. We’ll inform the dentist and you can book your initial appointment. This may include an examination, cleaning, x-rays, and any necessary urgent dental treatment.

First Dental Visit

Prior to your treatment, let your dentist know that you want to take advantage of our direct pay service. Make sure to bring a copy of your DeCare Dental Membership Number (this can be found by logging into your member area) and a photo ID to your appointment.

Additional Treatment

If further treatment is needed, the dental practice will send us a treatment plan. We will promptly provide you and the dental practice with written confirmation of the coverage for each treatment before any work is done. This ensures you have peace of mind regarding what is covered, how much we’ll pay, and what you may be responsible for.

Convenient Payment

We will directly pay the dental surgery for any covered services, so you don’t have to worry about the paperwork. You will only be responsible for paying the dentist for any treatments or costs not covered by your plan.

To find a dental practice in our Direct Pay Network, simply click here to access our Dentist Directory.