Direct pay icom

Direct Pay

Less strain on your pocket

We will pay your dental surgery directly for the costs covered by your policy.

Less hassle for you

The dental surgery will take care of your claims submission.

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1. Getting Started

Call DeCare to confirm coverage before making your appointment.
DeCare will inform the dentist and you can book in for your initial appointment which may include an exam, cleaning, x-rays and any urgent dental treatment.

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2. First Dental Visit

Let your dentist know before your treatment that you want to use the direct pay service.

Bring a copy of your DeCare Dental Membership Number and a photo ID to your dental appointment.

3. Additional Treatment

If additional treatment is required, the dental practice will send us a treatment plan, we will confirm to you and the dental practice in writing what cover will be in place for each treatment in advance of any work being carried out.

This gives you peace of mind about what is covered, how much we pay and what you may have to pay.

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4. Payment

DeCare will pay the dental surgery directly for any covered services.

You will only need to pay the dentist for any treatments or costs that are not covered on your plan.