Claims FAQ

When your dental treatment is completed, You can submit your claim using our secure “Online claiming” form.  

Alternatively you can subit your claim by post. You can download a dental claim form here. You should complete sections A, B and C of the claim form, and attach your itemised receipt. Post your completed claim form and itemised receipt to us:
Claims Department, DeCare Dental, IDA Business Park, Claremorris, Co. Mayo, F12 KD85.
Please note your claim must be submitted within 12 months from the date of treatment.

Claims are assessed within 10 working days, once we have all of the the required information to make the assessment of the claim. To receive an update on the current status of your dental claim, please contact our Customer Service Team on 094 9378608, or email us at query@decaredental.ie.

For fast and easy claiming, use our Online Claiming form

For paper claims, go to the “Claims” section on our website and select the option Claim Form PDF. The dental claim form can be downloaded and printed from here.

Alternatively, you can contact our Customer Service Team on 094 9378608, and we can send you a claim form by post.

All claims must be submitted within 12 months of the date on which the covered dental treatment was completed.

Online Claiming:

Complete your details in Section A, B and C of the claim form. To ensure prompt payment of your claim, please provide your bank account details and upload your itemised receipt. 

Claim Form:

Complete your details in Section A, B and C of the claim form. To ensure prompt payment of your claim, please provide your bank account details and sign the claim form in Section C. Attach your itemised receipt to the claim form. .

Post your completed claim form and itemised receipt to us:
Claims Department, DeCare Dental, IDA Business Park, Claremorris, Co. Mayo, F12 KD85.
Please note your claim must be submitted within 12 months from the date of treatment.

To use our Direct Pay Scheme, you visit a dentist on our Direct Pay network and they settle your bill directly with DeCare. You only pay the balance you are not covered for. You can find our direct pay dentists on our dental directory, Dentist Finder, just filter “yes” for direct pay.

Please submit an itemised receipt with your dental claim form. The itemised receipt should list details of the treatment carried out.

An itemised receipt will contain the following information:

  • Tooth Number (& Surface) for Sealants, Fillings, Crown, Repair Crown, Stainless Steel Crown, Root Canal Pulpotomy, Extractions, Bridge, Implant Crowns, Emergency Treatment
  • Quadrant for Periodontal Treatment
  • Date of Service
  • € Fee for each treatment

 

Yes, you can put different treatments on the same claim form.

Claims are assessed within 10 working days, once we have all of the the required information to make the assessment of the claim. To receive an update on the current status of your dental claim, please contact our Customer Service Team on 094 9378608, or email us at query@decaredental.ie.